Operent
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What's new in Operent

We ship fast. Here's what's been added, improved, and fixed.

March 2025

New

OVI AI Receptionist — General Availability

OVI is now available to all Operent customers. Your AI receptionist answers calls, qualifies leads, and books jobs 24/7 — even when you're on a job or asleep.

New

Native E-Signature on all contracts

Send and collect legally binding signatures on job authorisations, rental agreements, and service contracts — built directly into Operent with no third-party tools required.

Improved

Google Business Profile sync

Operent now syncs your reviews, hours, and posts directly to your Google Business Profile automatically — keeping it fresh without any manual work.

February 2025

New

AI Damage Detection (Beta)

Upload before and after photos of equipment or job sites. Operent's AI flags differences and generates a damage report you can share with clients instantly.

New

Vertical landing pages live

30 industry-specific landing pages launched at operent.co/for/[vertical] — optimised for Google Ads and organic search for every supported trade.

Improved

Invoice reminders — smarter timing

Payment reminders now adjust based on client payment history. Reliable payers get a gentle nudge. Slow payers get escalating reminders automatically.

January 2025

New

Backoffice dashboard v2

Rebuilt from the ground up with a cleaner layout, faster load times, and a daily digest view showing what needs your attention today.

New

Google & Meta Ads management

Operent now manages Google Search and Meta (Facebook/Instagram) ad campaigns for service businesses — setup, targeting, and ongoing optimisation included.

Fixed

Quote expiry not sending reminder

Fixed a bug where quotes set to expire in 7 days were not sending the 24-hour reminder notification to customers.

Improved

Mobile job tracking

The mobile view of the job tracking dashboard has been redesigned for one-thumb use — update job status, add notes, and send invoices from the job site.

December 2024

New

Occasio Event Rentals goes live on Operent

Our proof-of-concept customer — Occasio Event Rentals in the DFW Metroplex — moved their full operation onto Operent. The platform now handles all of their bookings, contracts, damage tracking, and invoicing.

New

Customer booking page

Every Operent business gets a hosted booking page where customers can request quotes and jobs — shareable link, embeddable on any site.

Improved

Website SEO scoring

Added an SEO score panel to each website showing keyword coverage, page speed, mobile score, and Google Business Profile health.

November 2024

New

Operent launch — private beta

Operent opens to its first cohort of service business owners. Website builder, local SEO, job management, and invoicing are live for beta customers.

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